1. Who are we?
BonAuto is a car dealership based in Quebec, dedicated to the sale of used vehicles, auto financing and related services. We are committed to respecting the privacy of our customers and visitors, in compliance with Quebec's Act respecting the protection of personal information in the private sector.
2. Collection of personal information
We may collect the following information when you use our services:
- Identity: Last name, first name, date of birth, identification documents (for financing).
- Contact details: Email address, phone number, home address.
- Finances: Credit information, income, employment (for financing applications).
- Vehicle: Information about your trade-in vehicle (VIN, mileage, condition).
- Browsing: IP address, browser type, pages visited (via cookies).
3. Use of data
Provision of services
To process your requests to buy, sell, trade in or have us search for a vehicle.
Financing
To assess your credit eligibility and send your file to our partner financial institutions.
Communication
To contact you about your file, answer your questions or send you offers (with consent).
Improvement
To analyze the use of our website and improve our services and customer experience.
4. Sharing of data
We never sell your personal data. It may be shared only in these cases:
- PartnersFinancial institutions and lenders (for financing only).
- ServicesTechnical providers (hosting, email) who process data on our behalf.
- LegalIf required by law or a court order.
5. Cookies
Our site uses cookies to improve your experience. You can set your browser to refuse cookies, but some features of the site may not work properly.
6. Security
We implement reasonable physical, technical and administrative security measures to protect your information against loss, theft and unauthorized access. All sensitive data (such as credit information) is transmitted securely (SSL).
7. Retention
We keep your personal information for as long as necessary for the purposes for which it was collected, or as required by tax and commercial law. Once the period has expired, the data is securely destroyed or anonymized.
8. Your rights
In accordance with applicable laws, you have the right to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Withdraw your consent (subject to legal/contractual restrictions).
- Request the deletion of your data (in certain cases).
To exercise these rights, please contact our Person Responsible for the Protection of Personal Information.
9. Contact us
If you have questions about this policy or our privacy practices, please contact us:
Person Responsible for the Protection of Personal Information
BonAuto Inc.
3472 Chem. d'Oka, QC
(438) 533-3090
10. Changes to the policy
We reserve the right to modify this privacy policy at any time. Any change takes effect upon its publication on this site. Your continued use of the site after these changes constitutes your acceptance of them.